Terms of Service

1.Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the Jenro platform, websites, and related services (collectively, the “Service”). The Service is operated by Skog and Strand LLC, a Wyoming limited liability company (“Jenro,” “we,” “us,” or “our”), which operates the Service under the “Jenro” brand and owns all related intellectual property.

By creating an account, starting a free trial, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

You must be at least 18 years old and capable of forming a binding contract to use the Service.

2.The Service

Jenro is a business-intelligence platform for independent brands. The Service reads publicly available information about a brand and about wholesale and retail businesses, and produces analysis— including fit scoring, brand profiles, and curated retailer matches—to help brands identify and evaluate potential wholesale retail partners.

Nature of the Service. Jenro provides intelligence and analysis about businesses. Jenro is a service provider that synthesizes publicly available business information; it is not a data broker and does not sell individual personal contact data. Business-level contact paths the Service surfaces (such as role-based business email addresses, wholesale-inquiry web pages, and public business social media handles) are provided to help you contact businesses, not individuals. You are responsible for your own communications with any business and for complying with all laws applicable to those communications, including anti-spam and outreach laws.

We may modify, add, or discontinue features at any time. We will use reasonable efforts to notify you of material changes that adversely affect paid features.

3.Accounts

You must provide accurate information when registering and keep it current. You are responsible for safeguarding your account credentials and for all activity under your account. Notify us promptly at security@jenro.co of any unauthorized use.

4.Free Trial, Billing, and Automatic Renewal

Please read this section carefully. It describes a paid subscription that begins automatically after a free trial unless you cancel.

4.1Free trial. When you start a Jenro free trial, we collect a valid payment method but do not charge you during the trial. The trial lasts 14 days and includes the trial-tier features and usage limits described at signup.

4.2Automatic conversion to a paid subscription. At the end of your 14-day free trial, your subscription will automatically convert to a paid Jenro Pro subscription, and your payment method will be charged the then-current price—$99 per month (or $79 per month if you enrolled as a Founding Member)—on a recurring basis, unless you cancel before the trial ends. Founding Member pricing, where applicable, applies for the duration stated at signup. Annual plans, if selected, are billed in advance for the full annual term.

4.3Recurring charges. Paid subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) at the then-current price, and your payment method will be charged automatically each period until you cancel. By starting a trial or subscription, you authorize us and our payment processor to store your payment method and charge it on a recurring basis.

4.4Advance notice. Before your free trial converts to a paid subscription, we will send a reminder email to the address associated with your account stating the date of the upcoming charge and the amount. It is your responsibility to ensure your email address is current and that our emails are not blocked or filtered.

4.5How to cancel. You may cancel at any time, including at any point during your free trial, through your account billing settings (Settings → Manage subscription), which opens our payment processor's billing portal. To avoid being charged when your trial converts, you must cancel before the trial period ends. If you cancel, you will retain access through the end of your then-current trial or paid billing period, and you will not be charged for the following period. Cancellation takes effect at the end of the current period.

4.6Refunds. Except where required by law, charges are non-refundable and we do not provide refunds or credits for partial periods, unused features, or downgrades. We may, at our discretion, offer refunds in individual cases.

4.7Price changes. We may change subscription prices. We will give you reasonable advance notice of any price increase that would apply to your next billing period; the new price applies unless you cancel before it takes effect.

4.8Taxes. Stated prices may not include taxes. You are responsible for any applicable taxes, which we may add to your charges.

4.9Payment processing. Payments are processed by Stripe, Inc. By providing a payment method, you agree to Stripe's terms. We are not responsible for errors by the payment processor.

5.Acceptable Use

You agree not to:

• use the Service for any unlawful purpose or in violation of these Terms;
• attempt to access data or accounts that are not yours, or circumvent the Service's security, access controls, usage limits, or billing;
• scrape, copy, resell, sublicense, or redistribute the Service's intelligence, scoring, or outputs except as expressly permitted;
• reverse engineer, decompile, or attempt to extract the Service's underlying models, prompts, or methodology;
• use the Service to send unlawful, harassing, or deceptive communications, or to violate any anti-spam, privacy, or marketing law in your outreach to businesses;
• upload unlawful content or content you do not have the right to provide; or
• interfere with or disrupt the integrity or performance of the Service.

We may suspend or terminate access for violations.

6.Your Content and Data

6.1Your inputs. You retain ownership of the information you submit to the Service (such as your brand website URL, uploaded retailer lists, and account information) (“Your Content”). You grant us a worldwide, non-exclusive license to host, process, and use Your Content to operate and improve the Service and to provide it to you.

6.2Responsibility for inputs. You represent that you have the right to submit Your Content and that doing so does not violate any law or third-party right.

6.3Intelligence and outputs. The analysis, scores, profiles, retailer matches, and other outputs the Service generates, and all underlying methodology, models, and data compilations, are owned by Skog and Strand LLC. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use these outputs within the Service for your internal business purposes during your subscription. This intelligence is provided for use within the Service and may not be exported, resold, or redistributed except as expressly permitted by the Service's features.

7.Intellectual Property

The Service, including all software, design, text, branding, the “Jenro” name and marks, and all intelligence and methodology, is owned by Skog and Strand LLC and protected by intellectual-property laws. Except for the limited rights expressly granted, no rights are transferred to you. You may not use our name, marks, or branding without our prior written permission.

8.Third-Party Information and No Warranty on Accuracy

The Service analyzes publicly available information about third-party businesses. We do not guarantee the accuracy, completeness, currency, or availability of any business information, scoring, match, or output. Business circumstances change, and outputs may be incorrect or outdated. You are solely responsible for independently verifying any information before relying on it or acting on it, including before contacting any business. Jenro outputs are decision-support tools, not guarantees of any outcome, partnership, or result.

9.Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT WILL BE ACCURATE OR PRODUCE ANY PARTICULAR RESULT.

10.Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKOG AND STRAND LLC AND ITS MEMBERS, MANAGERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11.Indemnification

You will indemnify and hold harmless Skog and Strand LLC from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, Your Content, your communications with third parties, or your violation of these Terms or any law.

12.Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access at any time for violation of these Terms or to comply with law. On termination, your right to use the Service ends; sections that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

13.Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a new “Last updated” date and, for material changes, provide reasonable notice. Your continued use after changes take effect constitutes acceptance.

14.Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. The exclusive venue for any dispute will be the state or federal courts located in Wyoming, and you consent to their jurisdiction, except where applicable law gives you the right to bring a claim elsewhere.

15.Miscellaneous

These Terms, together with any policies referenced (including our Privacy Policy), are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets (including a future transfer of the Service to an affiliated entity).

16.Contact

Skog and Strand LLC
30 North Gould Street, STE N
Sheridan, WY 82801
Email: legal@jenro.co